We want you to be 100% satisfied with your purchase.

1. Return Eligibility:

• Return requests must be raised within 24 hour of delivery

• Items must be unused and in original condition with tags

• Invoice or proof of purchase is mandatory

2. Items That Cannot Be Returned:

• Customized or personalized items

• Gift cards or clearance sale items

3. Refund Process:

• Once we receive the returned item, we will inspect it

• Refunds are processed to the original payment method within 7 working days

4. Exchanges:

Exchanges are allowed for defective or damaged items only. Please contact us with clear photos.

5. Return Shipping:

Customers are responsible for return shipping charges unless the item is defective or incorrect.

To initiate a return, email: voxmartinfashion@gmail.com